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The sustainability of higher education institutions is affected various things, particularly by student satisfaction and the financial stability of the institution. An analysis of student attrition and retention plays a vital role in assessing the sustainability of a higher education institution. Using suitable analysis techniques to do success profiling of prospective and current students is crucial for students and institutions alike. Success/risk estimation is essential for any higher education institution (HEI), because determining such factors can assist higher education institutions in fulfilling their obligation to provide support, guidance and interventions for their prospective and existing students. Strategic decisions in this regard, by both students and institutions, should be based on valid and reliable profiles. The validation of established profiles increases the accuracy of existing profiles and increases the efficiency of institutional strategic planning. This article reports on the validation of a success profile for first year Accounting students established by the authors of this article in an earlier study in an open and distance learning (ODL) environment at the University of South Africa.

The purpose of this paper is to investigate the moderating effect of organizational policy on the relationship between online social networking (OSN) and job performance of IT professionals engaged full‐time in offshore outsourced IT firms in Sri Lanka.

Survey methodology was used and a random sample of 215 respondents who fulfilled the selection criteria set for the study, responded. To examine the hypothesized relationships, factor analysis and multiple regression were used.

It was found that individuals engaged in online social networking while at work enjoy several benefits such as solving work‐related problems collaboratively. However, individuals also suffer from several drawbacks, which could be mainly categorized into two in terms of interference to job tasks and interference to workplace. Further, it was found that online social networking has significant effects on individual job performance; organizational policy moderates the relationship between online social networking and job performance.

Although online social networking has attracted a substantial amount of media attention over the last few years empirical research attempts have not taken off worldwide. Therefore, the influence of online social networking on employee job performance would be of interest to academics and practitioners worldwide. It is expected that the findings of this study will provide insight into benefits, challenges and issues associated with OSN to allow individuals, organizational leaders, and IT decision‐makers to better understand and utilize online social structures for success. Further, it is expected that the findings of this study will be a source of general guidance in stimulating future research in this area.

This book aimed to conceptualise a construction workforce management model suitable for effectively managing workers in construction organisations. To this end, this chapter presents the conceptualised model, which consists of seven workforce management practices with their respective measurement variables. Drawing from existing theories, models, and practices, the chapter concludes that a construction organisation that will attain its strategic objectives in the current fourth industrial revolution era must be willing to promote effective recruitment and selection, compensation and benefits, performance management and appraisal, employee involvement and empowerment, training and development, as well as improving workers emotional intelligence and handling external environment pressure. These practices can promote proactiveness, participation, and improved skills and can lead to effective commitment, better quality, and flexibility within the organisation.

This case study describes practices in a micro-entrepreneur peer-to-peer network (MicroENTRE network), an example of a community of practice (CoP) where entrepreneurs, researchers and local public business advisory services (PBAS) seek to promote entrepreneurial behaviour through joint activities, such as sharing ideas, peer learning and business development. The concept was originally established to address the practical needs of micro-entrepreneurs and business development agencies in sparsely populated areas (SPA). Through the network, micro-entrepreneurs and PBAS are provided with direct contact to the university research team, which transfers recent research-based knowledge to the network. This chapter bridges the literature on micro-entrepreneurship and entrepreneurial behaviour in networks through an empirical description of micro-entrepreneurs’ activities in the context of a peer-to-peer network using the typical CoP activity classifications developed by Wenger as the framework. The case study is based on the longitudinal analysis of monthly meetings (from 2015 to 2019) of 13 micro-entrepreneur groups. The data consist of participatory observations during the network meetings and the audio recordings and meeting memos of the authors. The findings describe typical examples of CoP activities in the network. For example, entrepreneurs use the network to share ideas, make requests for advice based on experience of fellow entrepreneurs and reuse the assets of other network members. Moreover, the data show that regular, peer-to-peer network meetings, jointly facilitated by PBAS and researchers, are an acceptable and accessible platform for micro-enterprise development in SPA.

The ability to simulate the effects of process technology on final product circuits has become virtually indispensable in modern VLSI production. It is especially significant as a toot for controlling parametric yield by appropriate design centering and in determining the sensitivity of the electrical parameters to process control tolerances. The system demands the combined use of process simulation device simulation and circuit simulation all three of which rely heavily on computationally intensive numerical solution of partial differential equations. The severe computational overhead involved in ‘technology simulation TCAD)’ means it is generally expensive and limits the scope of statistical design centering and optimisation, which depend on a large number of simulations. A compromise solution is often resorted to by limiting simulation to one or two spatial dimensions, replacing numerical simulation by analytical approximations as implemented in the statistical process simulator: FABRICS 11, or combining numerical and analytical models as in the process/device simulator PRIDE.) This paper addresses the problem of simpler, higher efficiency TCAD evaluation by restricting the domain of the simulation and approximating the process/device characteristic relationship by a set of simple, computationally efficient empirical equations. These equations offer a high speed solution at the expense of decreasing accuracy away from the nominal process centre. Referred to as a ‘response surface model’, it is generated using the results of a small number of statistically designed TCAD simulations. As the process sample is centred around the nominal design parameters, the model can be used to statistically analyze the effects of process perturbations.

In order to simulate resistive gate transistors, a one‐dimensional simulator, which permits the use of multiple gate contacts on the transistor structure, has been developed. In the case of the multiple gate contact resistive gate transistor, there is a voltage gradient in the gate. The gate voltage thus varies at each point in the channel of the transistor. A gate structure was designed with a geometric profile that gave either a decreasing or an increasing electric field in the gate, depending on the differential voltage applied to the gate contacts. In the saturation region, this parabolically shaped gate structure resulted in a linear relationship between the drain current and the differential gate voltage or gate current. A significant result obtained was the reversal of the drift current direction at certain bias levels. It was also found that the diffusion current may dominate in the strong inversion region of the channel of an NMOS transistor with a resistive gate.

Zoos are important urban tourism attractions. The challenge for zoos is finding a balance between attracting visitors and enhancing education and conservation management. This research contributes to a greater understanding of the conservation intentions of zoo visitors and how zoos can emphasise conservation management principles sustainably. This study aims to identify the variables that encourage conservation intentions among visitors to a South African zoo.

A destination-based survey was conducted in 2019 at the Johannesburg Zoo, and 445 questionnaires were administered through convenience sampling.

Exploratory factor analyses identified visitors’ conservation awareness because of zoos (pre-conscious, conscious and unconscious), behavioural intentions (advocating and supporting), motives (engagement, edutainment and escapism) and satisfaction (interaction and facility quality, and service and interpretation quality). The behavioural intentions were the dependent variables. Advocating conservation intentions (ACI) is an active role where zoo visitors feel a strong responsibility towards conservation and encourage others to the conservation cause. Supporting conservation intentions (SCI) relates more to loyalty towards visiting the zoo and subsequently supporting conservation. Stepwise linear regression analyses revealed that enhancing ACI relies on SCI, edutainment, conscious awareness, service and interpretation quality and total spending. However, enhancing SCI relies on ACI, interaction and facility quality and the motive, escapism, while engagement revealed a negative relationship.

The results show that zoos can encourage SCI to ACI by using interactive and entertaining interpretations to teach visitors about the zoo’s mandate and the importance of conservation while balancing their need to escape.

Previous studies have shown that knowledge management (KM) plays a role in service innovation or that there is a positive relationship between them. However, this role or relationship is yet to be established quantitatively through empirical evidence within the context of university libraries in Nigeria. The purpose of this study is to determine how knowledge management affects innovative services in university libraries in Nigeria.

The study adopted a quantitative approach and used questionnaire to collect data from 250 librarians who participated in the study. A structural equation modeling approach was used to validate the research model.

It was found that KM affected service innovation positively. The three measures of KM cycle, namely, knowledge capture/creation, knowledge sharing/transfer and knowledge application/use were found to have positive and significant effect on service innovation in university libraries in Nigeria. In conclusion, university libraries in Nigeria with high activities in knowledge capture, knowledge sharing and knowledge use are more likely to provide innovative services to their users.

The study suggests that libraries with high level of activities in knowledge capturing, sharing and application are more likely to engage in innovative services. The study is also capable of encouraging students to take courses on KM and library and information science educators to place more emphasis on KM in their curricular.

The paper offers a unique empirical direction for service innovation in university libraries in Nigeria. As there is a dearth of quantitative empirical evidence in the area of service innovation in libraries, the empirical evidence obtained in this paper will not only contribute to the body of knowledge in this area but also be used to create an environment for innovative library services.

Interdependence on the global economy and rapid technological changes raised the degree of uncertainty and complexity, leading to innovation challenges. Innovation depends on knowledge, and the solution might rest on how sound firms manage it, particularly in emerging markets such as India. The purpose of this paper is to examine how firms implement knowledge management (KM) in highly innovation-oriented firms (biotechnology and pharmaceuticals) and the factors affecting its implementation by examining knowledge interactions between individuals.

This study consists of a systematic literature review, a case study with embedded units and the use of grounded theory to analyse the data. The factors emerging from the results were examined from an individual and organisational lens. Next, complexity theory (CT) was used to understand the impact of these factors in KM by facilitating its incorporation as a system.

The findings of this paper suggest that constant technology adoption increases human-to-technology interaction, higher circulation of existing knowledge and more controlled environments, discouraging individuals from learning or sharing knowledge. From a system perspective, results of this paper suggest that firms self-organise around technology, indicating that innovation decreases as knowledge creation and sharing tend to reduce with lesser social interactions. This study shows the usefulness of using CT in analysing KM for innovation. The performance of the system is analysed based on its constituents and interactions.

This study contributes to advancing CT in KM in the context of innovation in highly knowledge-intensive firms, as few studies were found in the literature.

This study aims to explore intersectional gender inequalities that exist in accounting organizations.

A review of the literature, covering the period from 1990 to 2020, assesses the intersectionality of professional and social factors that shape inequalities in women’s professional accounting careers.

This study presents the complex facets of women’s inequality in gendered accounting organizations. The results reveal that inequity persists in accounting organizations despite organizational changes. The findings highlight the relevance of further research in gendered organizations to capture the intersectionality of gender with other forms of inequality.

This review informs professional organizations, accountants and company managers about the persistence of gender concerns in the accountancy profession in the last 30 years, despite stated accounting profession commitments to achieve gender equality, as promoted by United Nations Sustainable Development Goals. Moreover, some possible solutions are proposed.

This study focuses on a complex and challenging issue, contributing to the literature by extending classical narrative literature. This study presents a structured view of the various intersections of professional and social characteristics that created inequalities and the suggested solutions.